FAQ
How do I get my item back?
We ship your products back as soon as we are done working on them. If you want your items back, the quickest way is to provide us with a prepaid return shipping label in the box with the products. We don't hold an item more than 30 days after the shoot.
What is your return policy ?
We will do everything to make you happy with our photography. The key to deliver desired images is to communicate. We will work with you closely during the process so we can provide images in a way you want. But if any mistake happens on our side, we will be happy to perform a reshoot or a full refund for white background images.
Because of the long creative process , we don't offer a refund for lifestyle images. Sketching is available for some projects depending the size.